Privacy Policy

Last updated: 18 January 2026

Deep Health Labs Ltd ("we", "us", or "our") operates the StrokeWize website and services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website strokewize.com or use our services.

We are committed to protecting your privacy and handling your data in an open and transparent manner in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Data Controller

The data controller responsible for your personal data is:

Deep Health Labs Ltd
Company Registration Number: 14775651
Registered in England and Wales
Email: privacy@deephealthlabs.io

2. Information We Collect

2.1 Information You Provide

We may collect information that you voluntarily provide to us, including:

  • Contact Information: Email address when you sign up for our early access list or newsletter
  • Communication Data: Any information you provide when contacting us via email or other means
  • Feedback: Comments, questions, or other information you submit

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

  • Referral Data: Referrer URL and campaign parameters (UTM source/medium/campaign) when provided
  • Technical Data: IP address used transiently for security and rate limiting; we do not store IP addresses long-term
  • Location Data: Country-level location derived from your IP address (we do not collect precise location)

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide you with updates about StrokeWize, including book launches and platform availability
  • To respond to your enquiries and provide customer support
  • To improve our website and services
  • To analyse usage patterns and optimise user experience
  • To comply with legal obligations

4. Legal Basis for Processing

Under UK GDPR, we process your personal data based on the following legal grounds:

  • Consent: When you sign up for our newsletter or early access list, you consent to receiving communications from us
  • Legitimate Interests: To improve our services and prevent abuse
  • Legal Obligation: When required to comply with applicable laws and regulations

5. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including:

  • Newsletter subscribers: Until you unsubscribe or request deletion
  • Communication records: Up to 3 years for customer service records
  • Security rate limiting: Short-lived records (minutes) used to prevent abuse

6. Your Rights

Under UK GDPR, you have the following rights regarding your personal data:

  • Right of Access: Request a copy of the personal data we hold about you
  • Right to Rectification: Request correction of inaccurate or incomplete data
  • Right to Erasure: Request deletion of your personal data ("right to be forgotten")
  • Right to Restrict Processing: Request limitation of how we use your data
  • Right to Data Portability: Request transfer of your data in a machine-readable format
  • Right to Object: Object to processing based on legitimate interests or for direct marketing
  • Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us at privacy@deephealthlabs.io. We will respond to your request within one month.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit using SSL/TLS
  • Secure hosting infrastructure
  • Regular security assessments
  • Limited access to personal data on a need-to-know basis

8. Cookies and Similar Technologies

Our website uses cookies and similar technologies to enhance your experience. These include:

  • Essential Storage: Accessibility preferences stored in localStorage
  • Security: Cloudflare Turnstile may set cookies or similar signals to prevent abuse

We do not use analytics cookies. You can control cookie settings through your browser. However, disabling certain cookies may affect website functionality.

9. Third-Party Services

We may use third-party services that collect, monitor, and analyse data. These service providers have their own privacy policies and are GDPR compliant:

  • Cloudflare: Website hosting and security
  • Email Service Providers: For newsletter delivery

We do not sell your personal data to third parties.

10. International Data Transfers

Your data may be processed outside the UK. Where this occurs, we ensure appropriate safeguards are in place, such as:

  • Standard Contractual Clauses approved by the UK Information Commissioner's Office (ICO)
  • Adequacy decisions where the destination country provides adequate protection

11. Children's Privacy

Our services are not directed at individuals under 16 years of age. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Deep Health Labs Ltd
Email: privacy@deephealthlabs.io
General Enquiries: asif@deephealthlabs.io

14. Complaints

If you are not satisfied with how we handle your personal data, you have the right to lodge a complaint with the UK supervisory authority:

Information Commissioner's Office (ICO)
Website: ico.org.uk
Helpline: 0303 123 1113